updated a lot in legal docs

Author: Dhruva Shaw

_pages/contact.md

@@ -2,26 +2,27 @@
 layout: page
 title: Contact Us
 permalink: /contact/
-description: Contact details for Creative Net.
+description: We value your feedback and are here to assist you with any questions or concerns you may have about Creative Net and our services. Please find our contact details below:
 nav: true
 nav_order: 9
 horizontal: false
+social: true
 ---
 
 ## Contact Person
-Dhruva Shaw
+
+Dhruva Shaw(Founder, Creative Net)
 
 ## Email Address
-(creativenet@dhruvashaw.in)[mailto:creativenet@dhruvashaw.in]
+
+For general inquiries, support, or feedback, reach us at: creativenet@dhruvashaw.in
 
 ## Registered Office Address
-1267, Ostad Amir Khan Sarani, Kolkata, West Bengal, India - 700082
 
+Creative Net <br/>
+1267, Ostad Amir Khan Sarani <br/>
+Kolkata, West Bengal, India - 700082
+
+---
 
-<!-- Social -->
-{% if page.social %}
-    <div class="social">
-        <div class="contact-icons">{% include social.liquid %}</div>
-    <div class="contact-note">{{ site.contact_note }}</div>
-    </div>
-{% endif %}
+Feel free to contact us anytime, and we’ll be happy to assist you.

_pages/policy/cancel.md

@@ -2,24 +2,51 @@
 layout: page
 title: Cancellation, Refund and Return Policy
 permalink: /policies/cancelandrefund/
-description: Cancellation, Refund and Return Policy
 nav: false
 nav_order: 10
 horizontal: false
 ---
 
 ## Cancellation Policy
 
-- **Cancellation:** Subscribers can cancel their subscription at any time. However, the cancellation will take effect at the end of the current billing cycle. No refunds will be provided for unused portions of the service(s) if any.
-- **Reactivation:** If you cancel your subscription, you can reactivate it at any time by subscribing again.
+### 1. Cancellation of Subscription
+
+Subscribers may cancel their subscription at any time through their account settings or by contacting our support team.
+
+The cancellation will take effect at the end of the current billing cycle. Access to the subscribed service(s) will remain active until the billing cycle ends.
+
+No refunds will be provided for unused portions of the service(s), even if you choose to stop using the service(s) before the end of the billing cycle.
+
+### 2. Reactivation
+
+Subscribers who cancel their subscription can reactivate it at any time by subscribing again. The reactivated subscription will follow the current pricing and terms.
 
 ## Refund and Return Policy
 
-- Due to the nature of the digital service being accessible immediately upon purchase, Creative Net does not offer refunds or returns. Once a payment is processed, it is considered final.
+### 1. Refunds for Digital Services
+
+Due to the nature of digital services being accessible immediately upon purchase, Creative Net does not offer refunds or returns.
+
+All payments processed for digital services are considered final. No refunds will be provided, even if the service(s) is not utilized by the user.
+
+### 2. Physical Products (If Applicable)
 
-- Even if a service(s) is not used, no refunds will be provided.
+If a service or product is offered in a physical format, the return policy will be specified in the product description where applicable.
 
-- If a service(s) is intended to be in a physical format, the return policy may or may not be specified in the product description. Also no refunds will be proessed for the same.
+Refunds for physical products will not be processed unless explicitly mentioned in the product description or unless the product is found to be defective upon receipt.
 
+### 3. Final Decision
+
+All refund or return requests will be reviewed by Creative Net’s team on a case-by-case basis.
+
+The final decision regarding refunds or returns will be made by Creative Net and its team, and this decision will be deemed final and binding.
+
+## Contact Us
+
+If you have any questions or concerns about our Cancellation and Refund Policy, please contact us through:
+
+Email: [creativenet@dhruvashaw.in](mailto:creativenet@dhruvashaw.in)
+
+---
 
-#### Final decision on the refund and return policy will be taken by Creative Net and it's team and the decision will be deemed final.
+By subscribing to our services, you acknowledge that you have read, understood, and agree to this Cancellation and Refund Policy.

_pages/policy/privacy.md

@@ -8,41 +8,77 @@ nav_order: 9
 horizontal: false
 ---
 
-**1. Introduction**
+## Introduction
 
-This Privacy Policy outlines how Minato Namikaze, a Discord bot operated by Creative Net (hereinafter referred to as "we," "us," or "our"), collects, uses, and protects the information of users who interact with the bot.
+Creative Net ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, including websites, mobile applications, and APIs (collectively referred to as "service(s)"). By using our service(s), you agree to the practices described in this Privacy Policy.
 
-NOTE: For every different services we have our own different privacy policy, cancellation and other relavant policies for that.
+## Information We Collect
 
-**2. Information We Collect**
+We collect the following types of information:
 
-- **Discord User Information:** When you interact with Minato Namikaze, we may collect certain information provided by Discord, including your Discord username, user ID, and server membership information. This information is necessary for the bot to function properly within the Discord environment.
-- **Usage Data:** We may collect information about how you use the bot, such as commands used, features accessed, and interaction patterns. This data helps us improve the bot's functionality and user experience.
-- **Payment Information:** If you subscribe to a premium tier, we will collect payment information (such as credit card details) through a secure payment processor. This information is handled in accordance with the payment processor's privacy policy.
+### 1. Information You Provide
 
-**3. How We Use Your Information**
+- **Account Information**: When you create an account, we collect information such as your name, email address, and any other details you provide.
+- **Payment Information**: For subscription-based services, we collect payment details, such as credit card information, which are processed securely by third-party payment processors.
 
-- **Providing Bot Services:** We use the collected information to operate and maintain the Minato Namikaze bot, providing the features and services you expect.
-- **Improving the Bot:** We analyze usage data to identify areas for improvement, enhance bot functionality, and develop new features.
-- **Processing Payments:** If you subscribe to a premium tier, we use your payment information to process and manage your subscription.
-- **Legal Compliance:** We may use your information to comply with legal obligations, such as responding tosubpoenas or law enforcement requests.
+### 2. Automatically Collected Information
 
-**4. Data Sharing**
+- **Usage Data**: We collect information about how you interact with our service(s), such as the pages you visit, features you use, and the time and date of your activity.
+- **Device Information**: We may collect information about the device you use to access our services, including your IP address, browser type, operating system, and device identifiers.
 
-We do not share your personal information with third parties, except as necessary for providing bot services (such as using Discord's API) or as required by law.
+### 3. Information from Third Parties
 
-**5. Data Security**
+- If you use third-party services or applications integrated with our service(s), we may collect information from those services as permitted by their terms and your privacy settings.
 
-**We implement **reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.** However, no method of **transmission over the internet** or electronic storage is completely secure, and we cannot guarantee absolute security.**
+## How We Use Your Information
 
-**6. Children's Privacy**
+We use the information we collect for the following purposes:
 
-Minato Namikaze **is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.**
+- To provide, operate, and improve our service(s).
+- To process payments and manage subscriptions.
+- To communicate with you, including sending updates, notifications, and promotional materials (if you have opted in).
+- To ensure the security and integrity of our service(s).
+- To comply with legal and regulatory obligations.
 
-**7. Changes to This Privacy Policy**
+## Sharing Your Information
 
-**We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the** new policy on our website or within the bot.
+We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
 
-**8. Contact Us**
+- **Service Providers**: We may share information with trusted third-party service providers who assist us in operating our services, such as payment processors, hosting providers, or analytics platforms.
+- **Legal Obligations**: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal processes or protect our rights.
+- **Business Transfers**: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction.
 
-If you have any questions or concerns about this Privacy Policy, please contact us at creativenet@dhruvashaw.in
+## Data Security
+
+We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
+
+## Your Rights
+
+You have the following rights regarding your personal information:
+
+- **Access**: You can request a copy of the information we hold about you.
+- **Correction**: You can request corrections to your personal information if it is inaccurate or incomplete.
+- **Deletion**: You can request the deletion of your personal information, subject to legal or contractual obligations.
+- **Opt-Out**: You can opt out of receiving promotional communications by following the unsubscribe instructions in the communications.
+
+## Retention of Data
+
+We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
+
+## Third-Party Links
+
+Our service(s) may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
+
+## Changes to This Privacy Policy
+
+We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.
+
+## Contact Us
+
+If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
+
+Email: [creativenet@dhruvashaw.in](mailto:creativenet@dhruvashaw.in)
+
+---
+
+By using our service(s), you acknowledge that you have read, understood, and agree to this Privacy Policy.

_pages/policy/tc.md

@@ -2,46 +2,74 @@
 layout: page
 title: Terms and Conditions
 permalink: /policies/tandc/
-description: Terms and Conditions
 nav: false
 nav_order: 11
 horizontal: false
 ---
 
-**1. Acceptance of Terms**
+## 1. Acceptance of Terms
 
-This documents outlines how different service(s) operated by Creative Net (hereinafter referred to as "we," "us," or "our"), its affiliates, and its subsidiaries, including but not limited to the website, APIs, and mobile applications, (hereinafter referred to as "service(s)") are provided to you. By using the service(s), you agree to these terms and conditions. If you do not agree to these terms and conditions, you may not use the service(s).
+This document outlines how various service(s) operated by Creative Net (hereinafter referred to as “we,” “us,” or “our”), its affiliates, and its subsidiaries—including but not limited to websites, APIs, and mobile applications (collectively referred to as “service(s)”)—are provided to you. By using the service(s), you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not use the service(s).
 
-NOTE: For every different services it may or may not have it's own different privacy policy, cancellation and other relavant policies for that.
+**Note**: Each service may have its own privacy policy, cancellation terms, or other relevant policies, which will be specified separately where applicable.
 
-**2. Service(s) Usage**
+## 2. Service Usage
 
-- You agree to the provided service(s) third party apps and services to enhace its own service and agree to their terms and conditions also.
-- You are responsible for all activities that occur under your account.
-- You may not use the services provided by us for any illegal or harmful purposes.
+By using our service(s), you agree that:
 
-**3. Subscription Based Services**
+Our services may integrate third-party applications and services to enhance functionality, and you agree to their respective terms and conditions.
 
-- If you choose to subscribe to a premium tier(or any other services by us which requires the user to pay), you agree to pay the specified subscription fee.
-- Subscription fees are non-refundable.
-- We reserve the right to modify subscription plans or fees at any time.
+You are responsible for all activities that occur under your account.
 
-**4. Open Source License**
+You will not use our services for illegal, harmful, or unethical purposes, including but not limited to spamming, hacking, or distributing malicious content.
 
-- The service(s) provided by us would be opened sourced with its liscense specified in it repository.
+## 3. Subscription-Based Services
 
-**5. Limitation of Liability**
+If you choose to subscribe to any premium tier or other paid services provided by us:
 
-We are not responsible for any damages or losses caused by the use or inability to use the provided service(s).
+You agree to pay the specified subscription fee.
 
-**6. Termination**
+Subscription fees are non-refundable unless otherwise stated.
 
-We may terminate your access to our service(s) at any time, with or without cause, and with or without any notice.
+We reserve the right to modify subscription plans or fees at any time, with prior notice to you where applicable.
 
-**7. Governing Law**
+## 4. Open Source License
 
-**These Terms and Conditions shall be governed by and construed in accordance with the laws of India.**
+Some of our service(s) are open source. The respective license terms will be specified in their repositories. Users must comply with the license terms when using or modifying such open-source services.
 
-**8. Contact Us**
+## 5. Limitation of Liability
 
-If you have any questions about these Terms and Conditions, please contact us at creativenet@dhruvashaw.in.
+We are not liable for any damages or losses resulting from the use or inability to use our service(s), including but not limited to:
+
+Data loss
+
+Service interruptions
+
+Errors or bugs
+
+Use of our services is at your own risk.
+
+## 6. Termination
+
+We reserve the right to terminate your access to our service(s) at any time, with or without prior notice, under the following circumstances:
+
+If you violate these Terms and Conditions.
+
+If required by law or regulatory authorities.
+
+For any other reason deemed necessary to protect our services or users.
+
+## 7. Governing Law
+
+These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of [Kolkata, India].
+
+## 8. Contact Us
+
+If you have any questions or concerns regarding these Terms and Conditions, please contact us through:
+
+Email: [creativenet@dhruvashaw.in](mailto:creativenet@dhruvashaw.in)
+
+---
+
+We reserve the right to update or modify these terms at any time, with prior notice to you where applicable. Please review these terms periodically for any changes.
+By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.