feat(chatwoot): read last message on WhatsApp when a message is sent from Chatwoot

Author: jaison-x

Docker/.env.example

@@ -122,6 +122,8 @@ TYPEBOT_KEEP_OPEN=false
 #Chatwoot
 # If you leave this option as false, when deleting the message for everyone on WhatsApp, it will not be deleted on Chatwoot.
 CHATWOOT_MESSAGE_DELETE=false # false | true
+# If you leave this option as true, when sending a message in Chatwoot, the client's last message will be marked as read on WhatsApp.
+CHATWOOT_MESSAGE_READ=false # false | true
 # This db connection is used to import messages from whatsapp to chatwoot database
 CHATWOOT_IMPORT_DATABASE_CONNECTION_URI=postgres://user:password@hostname:port/dbname
 CHATWOOT_IMPORT_DATABASE_PLACEHOLDER_MEDIA_MESSAGE=true

src/config/env.config.ts

@@ -164,6 +164,7 @@ export type QrCode = { LIMIT: number; COLOR: string };
 export type Typebot = { API_VERSION: string; KEEP_OPEN: boolean };
 export type Chatwoot = {
   MESSAGE_DELETE: boolean;
+  MESSAGE_READ: boolean;
   IMPORT: {
     DATABASE: {
       CONNECTION: {
@@ -379,6 +380,7 @@ export class ConfigService {
       },
       CHATWOOT: {
         MESSAGE_DELETE: process.env.CHATWOOT_MESSAGE_DELETE === 'false',
+        MESSAGE_READ: process.env.CHATWOOT_MESSAGE_READ === 'false',
         IMPORT: {
           DATABASE: {
             CONNECTION: {

src/dev-env.yml

@@ -166,6 +166,8 @@ TYPEBOT:
 CHATWOOT:
   # If you leave this option as false, when deleting the message for everyone on WhatsApp, it will not be deleted on Chatwoot.
   MESSAGE_DELETE: true # false | true
+  # If you leave this option as true, when sending a message in Chatwoot, the client's last message will be marked as read on WhatsApp.
+  MESSAGE_READ: false # false | true
   IMPORT:
     # This db connection is used to import messages from whatsapp to chatwoot database
     DATABASE:

src/whatsapp/models/message.model.ts

@@ -15,6 +15,7 @@ class ChatwootMessage {
   inboxId?: number;
   conversationId?: number;
   contactInbox?: { sourceId: string };
+  isRead?: boolean;
 }
 
 export class MessageRaw {
@@ -36,8 +37,9 @@ export class MessageRaw {
 type MessageRawBoolean<T> = {
   [P in keyof T]?: 0 | 1;
 };
-export type MessageRawSelect = Omit<MessageRawBoolean<MessageRaw>, 'key'> & {
+export type MessageRawSelect = Omit<Omit<MessageRawBoolean<MessageRaw>, 'key'>, 'chatwoot'> & {
   key?: MessageRawBoolean<Key>;
+  chatwoot?: MessageRawBoolean<ChatwootMessage>;
 };
 
 const messageSchema = new Schema<MessageRaw>({
@@ -60,6 +62,7 @@ const messageSchema = new Schema<MessageRaw>({
     inboxId: { type: Number },
     conversationId: { type: Number },
     contactInbox: { type: Object },
+    isRead: { type: Boolean },
   },
 });
 

src/whatsapp/services/chatwoot.service.ts

@@ -1354,6 +1354,37 @@ export class ChatwootService {
             );
           }
         }
+
+        const chatwootRead = this.configService.get<Chatwoot>('CHATWOOT').MESSAGE_READ;
+        if (chatwootRead) {
+          const lastMessage = await this.repository.message.find({
+            where: {
+              key: {
+                fromMe: false,
+              },
+              owner: instance.instanceName,
+            },
+            limit: 1,
+          });
+          if (lastMessage.length > 0 && !lastMessage[0].chatwoot?.isRead) {
+            waInstance?.markMessageAsRead({
+              read_messages: lastMessage.map((msg) => ({
+                id: msg.key?.id,
+                fromMe: msg.key?.fromMe,
+                remoteJid: msg.key?.remoteJid,
+              })),
+            });
+            const updateMessage = lastMessage.map((msg) => ({
+              key: msg.key,
+              owner: msg.owner,
+              chatwoot: {
+                ...msg.chatwoot,
+                isRead: true,
+              },
+            }));
+            this.repository.message.update(updateMessage, instance.instanceName, true);
+          }
+        }
       }
 
       if (body.message_type === 'template' && body.event === 'message_created') {