docs: update issue template

Author: Veselina Radeva

.github/ISSUE_TEMPLATE.md

@@ -1,7 +1,26 @@
-PSST! Want to get faster responses to bug reports and important issues? Help us keep the issue tracker organized by:
+### Make sure to check the existing issues in this repository 
 
-- Reporting bugs. Please include all details about the problem and provide a sample app (consider using the [playground](https://play.nativescript.org) for this.
-- Proposing features and enhancements.
-- Discussing implementation details.
+### If there is no issue for your problem, tell us about it
+Please, ensure your title is less than 63 characters long and starts with a capital
+letter.
 
-Please move all other content to the [forums](https://discourse.nativescript.org/).
+### Which platform(s) does your issue occur on?
+- iOS/Android/Both 
+- iOS/Android versions 
+- emulator or device. What type of device?
+
+### Please, provide the following version numbers that your issue occurs with:
+
+- CLI: (run `tns --version` to fetch it)
+- Cross-platform modules: (check the 'version' attribute in the
+`node_modules/tns-core-modules/package.json` file in your project)
+- Runtime(s): (look for the `"tns-android"` and `"tns-ios"` properties in the `package.json` file of your project)
+- Plugin(s): (look for the version numbers in the `package.json` file of your
+project and paste your dependencies and devDependencies here)
+
+### Please, tell us how to recreate the issue in as much detail as possible. 
+Describe the steps to reproduce it.
+
+### Is there any code involved? 
+ - provide a code example to recreate the problem 
+ - (EVEN BETTER) consider using the [playground](https://play.nativescript.org) to provide an application where the problem is reproducible. If this is not possible, provide a .zip with application or refer to a repository with application where the problem is reproducible.