diff --git a/lib/netsuite/records/customer.rb b/lib/netsuite/records/customer.rb
index 1b6ab4f7a..5acadb1fc 100644
--- a/lib/netsuite/records/customer.rb
+++ b/lib/netsuite/records/customer.rb
@@ -23,7 +23,7 @@ class Customer
         :password, :password2, :phone, :phonetic_name, :pref_cc_processor, :print_on_check_as,
         :print_transactions, :referrer, :reminder_days, :representing_subsidiary, :require_pwd_change, :resale_number,
         :sales_group, :sales_readiness, :sales_team_list, :salutation, :send_email, :ship_complete, :shipping_item,
-        :stage, :start_date, :subscriptions_list, :sync_partner_teams, :tax_exempt, :tax_item, :taxable, 
+        :stage, :start_date, :subscriptions_list, :sync_partner_teams, :tax_exempt, :tax_item, :taxable,
         :territory, :third_party_acct, :third_party_country, :third_party_zipcode, :title, :url,
         :vat_reg_number, :visits, :web_lead
 
diff --git a/lib/netsuite/records/record_ref.rb b/lib/netsuite/records/record_ref.rb
index f83bac8cd..beeae1d3c 100644
--- a/lib/netsuite/records/record_ref.rb
+++ b/lib/netsuite/records/record_ref.rb
@@ -18,13 +18,25 @@ def initialize(attributes_or_record = {})
           @type        = attributes.delete(:type) || attributes.delete(:@type) || attributes.delete(:"@xsi:type")
           @attributes  = attributes
         else
-          record = attributes_or_record
+          record       = attributes_or_record
           @internal_id = record.internal_id if record.respond_to?(:internal_id)
           @external_id = record.external_id if record.respond_to?(:external_id)
           @type        = record.class.to_s.split('::').last.lower_camelcase
         end
       end
 
+      def ==(other)
+        other.class == self.class &&
+          other.internal_id != nil && self.internal_id != nil &&
+          other.internal_id.to_s == self.internal_id.to_s
+      end
+
+      alias_method :eql?, :==
+
+      def hash
+        internal_id.to_s.hash
+      end
+
       def method_missing(m, *args, &block)
         if attributes.keys.map(&:to_sym).include?(m.to_sym)
           attributes[m.to_sym]
@@ -33,6 +45,9 @@ def method_missing(m, *args, &block)
         end
       end
 
+      def respond_to_missing?(m, include_all=false)
+        attributes.keys.map(&:to_sym).include?(m.to_sym) || super
+      end
     end
   end
 end
diff --git a/spec/netsuite/records/customer_spec.rb b/spec/netsuite/records/customer_spec.rb
index bb0491e77..5cbdef92e 100644
--- a/spec/netsuite/records/customer_spec.rb
+++ b/spec/netsuite/records/customer_spec.rb
@@ -18,7 +18,7 @@
       :password, :password2, :phone, :phonetic_name, :pref_cc_processor,:print_on_check_as,
       :print_transactions, :referrer, :reminder_days, :representing_subsidiary, :require_pwd_change, :resale_number,
       :sales_group, :sales_readiness, :sales_team_list, :salutation, :send_email, :ship_complete, :shipping_item,
-      :stage, :start_date, :subscriptions_list, :sync_partner_teams, :tax_exempt, :tax_item, :taxable, 
+      :stage, :start_date, :subscriptions_list, :sync_partner_teams, :tax_exempt, :tax_item, :taxable,
       :territory, :third_party_acct, :third_party_country, :third_party_zipcode, :title, :unbilled_orders, :url,
       :vat_reg_number, :visits, :web_lead
     ].each do |field|
diff --git a/spec/netsuite/records/record_ref_spec.rb b/spec/netsuite/records/record_ref_spec.rb
index 162f33ee9..148793626 100644
--- a/spec/netsuite/records/record_ref_spec.rb
+++ b/spec/netsuite/records/record_ref_spec.rb
@@ -44,6 +44,51 @@
         expect(record_ref.banana).to eql('for monkeys')
       end
     end
+
+    context 'responding to' do
+      it 'responds to the arbitrary attributes' do
+        expect(record_ref).to respond_to(:name)
+        expect(record_ref).to respond_to(:banana)
+      end
+      it 'continues to respond to other methods' do
+        expect(record_ref).to respond_to(:internal_id)
+        expect(record_ref).to respond_to(:to_s)
+      end
+    end
+  end
+
+  describe 'equality' do
+    context 'when internal id is nil' do
+      subject { NetSuite::Records::RecordRef.new(:name => 'name!') }
+      it { should_not eq(record_ref) }
+      it { should_not eq(NetSuite::Records::RecordRef.new(:name => 'name!')) }
+      it { should_not eq(NetSuite::Records::RecordRef.new(:name => 'other!')) }
+    end
+    context 'when internal id is not nil' do
+      subject { NetSuite::Records::RecordRef.new(:internal_id => '5', :name => 'name!') }
+      it { should_not eq(NetSuite::Records::RecordRef.new(:internal_id => '9', :name => 'name!')) }
+      it { should eq(NetSuite::Records::RecordRef.new(:internal_id => '5')) }
+      it { should eq(NetSuite::Records::RecordRef.new(:internal_id => 5)) }
+      it { should_not eq(NetSuite::Records::RecordRef.new(:name => 'name!')) }
+      it { should eq(NetSuite::Records::RecordRef.new(:internal_id => '5', :name => 'name!')) }
+      it { should eq(NetSuite::Records::RecordRef.new(:internal_id => '5', :name => 'other')) }
+      it { should_not eq(Struct.new(:internal_id).new('5')) }
+    end
+  end
+
+  describe '#hash' do
+    context 'when the internal id is a string' do
+      subject { NetSuite::Records::RecordRef.new(:internal_id => '5') }
+      it 'hashes the internal id' do
+        expect(subject.hash).to eq('5'.hash)
+      end
+    end
+    context 'when the internal id is an integer' do
+      subject { NetSuite::Records::RecordRef.new(:internal_id => 5) }
+      it 'hashes the internal id as a string' do
+        expect(subject.hash).to eq('5'.hash)
+      end
+    end
   end
 
   describe 'untouchables' do
@@ -60,7 +105,7 @@
 
   describe 'initialize from record' do
     it 'initializes a new ref with the proper attributes from the record' do
-      record = NetSuite::Records::Classification.new(:is_inactive => false, :name => 'Retail', :internal_id => '9')
+      record     = NetSuite::Records::Classification.new(:is_inactive => false, :name => 'Retail', :internal_id => '9')
       record_ref = NetSuite::Records::RecordRef.new(record)
       expect(record_ref).to be_kind_of(NetSuite::Records::RecordRef)
       expect(record_ref.internal_id).to eql('9')
@@ -71,7 +116,7 @@
   describe '#to_record' do
     it 'can represent itself as a SOAP record' do
       record_ref = NetSuite::Records::RecordRef.new(:something => 'blah')
-      record = {
+      record     = {
         'platformCore:something' => 'blah'
       }
       expect(record_ref.to_record).to eql(record)
@@ -83,5 +128,4 @@
       expect(record_ref.record_type).to eql('platformCore:RecordRef')
     end
   end
-
 end