Unpinning of message is not executed

[Aaditya8C]

Description:

You can see in the above image that I've pinned one message.

But now when I try to unpin it, it's not happening. And gives the following warnings:

Steps to reproduce:

1. Go to any channel and login.
2. Send 1 or 2 messages.
3. Now hover on any message and try to pin it.
4. It will be pinned. Now try to unpin it.

Expected behavior:

Message should be unpinned successfully from the channel and that notification should also be disappeared.

Actual behavior:

Message is not unpinned and it shows the warning of can't pin the message.

[Pratheek555]

Hey @Aaditya8C

I would like to work on this issue if you are not working on it yourself.

Thank you!

[Aaditya8C]

Hey @Pratheek555 I'm working on it just waiting to get confirmation from the collaborators.

[deepak0x]

hey @Aaditya8C
the same behaviour is also in the rocket chat web too..
don't know whether it is done intentionally on embedded chat or not

[Pratheek555]

Hey! @Aaditya8C

I came across this issue a while ago, the observation I had was that the subscription to the room "GENERAL" was not established for the user I was getting a error for. When I switched to another user where the room permission got established instantly unpinning worked.

Just to make sure this is the same issue, in mongoDB compass check the rocket chat database for the collection rocketchat_subscription for that particular user for the room "GENERAL"

[Aaditya8C]

@Pratheek555 Ohh got it.