Clarify Helm charts may be requested for troubleshooting purposes (#57035)

corycalahan · web-flow · commit d071940db0c9 · 2025-08-08T14:37:58.000Z
diff --git a/content/actions/concepts/runners/support-for-arc.md b/content/actions/concepts/runners/support-for-arc.md
@@ -49,4 +49,4 @@ For more information about contacting {% data variables.contact.github_support %
 
 ## Working with {% data variables.contact.github_support %} for Actions Runner Controller
 
-{% data variables.contact.github_support %} may ask questions about your Actions Runner Controller deployment and request that you collect and attach the [controller, listener](/actions/hosting-your-own-runners/managing-self-hosted-runners-with-actions-runner-controller/troubleshooting-actions-runner-controller-errors#checking-the-logs-of-the-controller-and-runner-set-listener), and runner logs to the support ticket.
+{% data variables.contact.github_support %} may ask questions about your Actions Runner Controller deployment and request that you collect and attach [controller logs, listener logs](/actions/hosting-your-own-runners/managing-self-hosted-runners-with-actions-runner-controller/troubleshooting-actions-runner-controller-errors#checking-the-logs-of-the-controller-and-runner-set-listener), runner logs, and Helm charts (`values.yaml`) to the support ticket.

Original file line number	Diff line number	Diff line change
`@@ -49,4 +49,4 @@ For more information about contacting {% data variables.contact.github_support %`
`49`	`49`
`50`	`50`	`## Working with {% data variables.contact.github_support %} for Actions Runner Controller`
`51`	`51`
`52`		`-{% data variables.contact.github_support %} may ask questions about your Actions Runner Controller deployment and request that you collect and attach the [controller, listener](/actions/hosting-your-own-runners/managing-self-hosted-runners-with-actions-runner-controller/troubleshooting-actions-runner-controller-errors#checking-the-logs-of-the-controller-and-runner-set-listener), and runner logs to the support ticket.`
	`52`	+{% data variables.contact.github_support %} may ask questions about your Actions Runner Controller deployment and request that you collect and attach [controller logs, listener logs](/actions/hosting-your-own-runners/managing-self-hosted-runners-with-actions-runner-controller/troubleshooting-actions-runner-controller-errors#checking-the-logs-of-the-controller-and-runner-set-listener), runner logs, and Helm charts (`values.yaml`) to the support ticket.