diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index c6a9b41..07c9fe7 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -17995,6 +17995,11 @@ components: description: Time from conversation assignment to conversation close in seconds. example: 2310 + adjusted_handling_time: + type: integer + nullable: true + description: Adjusted handling time for conversation in seconds. This is the active handling time excluding idle periods when teammates are not actively working on the conversation. + example: 1800 conversation_teammates: title: Conversation teammates type: object diff --git a/descriptions/2.13/api.intercom.io.yaml b/descriptions/2.13/api.intercom.io.yaml index 21c3944..26177ea 100644 --- a/descriptions/2.13/api.intercom.io.yaml +++ b/descriptions/2.13/api.intercom.io.yaml @@ -15829,6 +15829,11 @@ components: description: Time from conversation assignment to conversation close in seconds. example: 2310 + adjusted_handling_time: + type: integer + nullable: true + description: Adjusted handling time for conversation in seconds. This is the active handling time excluding idle periods when teammates are not actively working on the conversation. + example: 1800 conversation_teammates: title: Conversation teammates type: object diff --git a/descriptions/2.14/api.intercom.io.yaml b/descriptions/2.14/api.intercom.io.yaml index b6d23df..d3b6231 100644 --- a/descriptions/2.14/api.intercom.io.yaml +++ b/descriptions/2.14/api.intercom.io.yaml @@ -17042,6 +17042,11 @@ components: description: Time from conversation assignment to conversation close in seconds. example: 2310 + adjusted_handling_time: + type: integer + nullable: true + description: Adjusted handling time for conversation in seconds. This is the active handling time excluding idle periods when teammates are not actively working on the conversation. + example: 1800 conversation_teammates: title: Conversation teammates type: object