diff --git a/app/controllers/partners/family_requests_controller.rb b/app/controllers/partners/family_requests_controller.rb
index 6a74bdcdd6..c13c88d27f 100644
--- a/app/controllers/partners/family_requests_controller.rb
+++ b/app/controllers/partners/family_requests_controller.rb
@@ -29,7 +29,7 @@ def create
       if create_service.errors.none?
         redirect_to partners_request_path(create_service.partner_request), notice: "Requested items successfully!"
       else
-        redirect_to new_partners_family_request_path, error: "Request failed! #{create_service.errors.map { |error| error.message.to_s }}}"
+        redirect_to new_partners_family_request_path, error: create_service.errors.map { |error| error.message.to_s }.join(",").to_s
       end
     end
 
@@ -56,20 +56,23 @@ def validate
     private
 
     def build_family_requests_attributes(params)
-      children_ids = []
+      child_ids = params.keys.grep(/^child-/).map { |key| key.split('-').last }
 
-      params.each do |key, _|
-        is_child, id = key.split('-')
-        if is_child == 'child'
-          children_ids << id
-        end
-      end
-
-      children = current_partner.children.where(id: children_ids).joins(:requested_items).select('children.*', :item_id)
+      children_grouped_by_item_id = current_partner
+        .children
+        .where(id: child_ids)
+        .joins(:requested_items)
+        .select('children.*', 'items.id as item_id',
+          'items.name as item_name',
+          'items.visible_to_partners')
+        .group_by(&:item_id)
 
-      children_grouped_by_item_id = children.group_by(&:item_id)
       children_grouped_by_item_id.map do |item_id, item_requested_children|
-        { item_id: item_id, person_count: item_requested_children.size, children: item_requested_children }
+        {
+          item_id: item_id,
+          person_count: item_requested_children.size,
+          children: item_requested_children
+        }
       end
     end
   end
diff --git a/app/services/partners/family_request_create_service.rb b/app/services/partners/family_request_create_service.rb
index 8640ed249a..d11bb56975 100644
--- a/app/services/partners/family_request_create_service.rb
+++ b/app/services/partners/family_request_create_service.rb
@@ -57,6 +57,8 @@ def valid?
         errors.add(:base, 'detected a unknown item_id')
       end
 
+      check_for_item_visibility
+
       errors.none?
     end
 
@@ -71,6 +73,37 @@ def item_requests_attributes
       end
     end
 
+    # If requested item(s) isn't visible to partners,
+    # an error specifying which item is not available is raised
+    def check_for_item_visibility
+      invisible_items = item_requests_attributes.select { |attr|
+        !included_items_by_id[attr[:item_id]].nil? &&
+          !included_items_by_id[attr[:item_id]].visible_to_partners
+      }
+
+      unless invisible_items.empty?
+
+        item_errors = invisible_items.map do |item|
+          item_name = included_items_by_id[item[:item_id]].name
+
+          children_names = item[:children].map { |c| "#{c.first_name} #{c.last_name}" }.join(", ")
+
+          "\"#{item_name}\" requested for #{children_names} is not currently available for request."
+        end
+
+        joined_errors = item_errors.join(", ")
+
+        # don't want to show a memflash error
+        if joined_errors.length >= Memflash.threshold
+          truncated_errors = joined_errors[0...(Memflash.threshold - 10)]
+          errors.add(:base, "#{truncated_errors}...")
+        else
+          errors.add(:base, joined_errors)
+        end
+
+      end
+    end
+
     def convert_person_count_to_item_quantity(item_id:, person_count:)
       item = included_items_by_id[item_id.to_i]
 
diff --git a/app/views/layouts/partners/application.html.erb b/app/views/layouts/partners/application.html.erb
index b1e6f1129a..35c342be27 100644
--- a/app/views/layouts/partners/application.html.erb
+++ b/app/views/layouts/partners/application.html.erb
@@ -66,7 +66,7 @@
   <div class="content-wrapper">
     <% flash.each do |key, value| %>
       <div class="<%= flash_class(key) %> alert-dismissible fade show" role="alert">
-        <a href="#" class="close btn-close" data-bs-dismiss="alert" aria-label="Close" style="text-decoration: none;"><%= fa_icon('times') %></a>
+        <a href="#" class="close btn-close" data-bs-dismiss="alert" aria-label="Close" style="text-decoration: none;"></a>
         <%= sanitize(value, tags: %w(ul li)) %>
       </div>
     <% end %>
diff --git a/spec/requests/partners/family_requests_requests_spec.rb b/spec/requests/partners/family_requests_requests_spec.rb
index 5aed5137a6..4a1a1114fb 100644
--- a/spec/requests/partners/family_requests_requests_spec.rb
+++ b/spec/requests/partners/family_requests_requests_spec.rb
@@ -48,6 +48,41 @@
       expect(subject).to redirect_to(partners_requests_path)
     end
 
+    it "does not allow requesting non-visible items" do
+      partner.update!(status: :approved)
+
+      # update child item to not be visible to partners
+      i = Item.first
+      i.update!(visible_to_partners: false)
+
+      subject
+
+      child_with_unavailable_item = children[0]
+      expected = "\"#{i.name}\" requested for #{child_with_unavailable_item.first_name} #{child_with_unavailable_item.last_name} is not currently available for request."
+
+      expect(response.request.flash[:error]).to eql expected
+    end
+
+    it "does not allow requesting non-visible items for multiple children" do
+      partner.update!(status: :approved)
+
+      # update child item to not be visible to partners
+      i = Item.first
+      i.update!(visible_to_partners: false)
+
+      children[1].update(requested_item_ids: [i.id])
+
+      subject
+
+      children_with_unavailable_item = children[0..1]
+
+      child_formatting = children_with_unavailable_item.map { |c| "#{c.first_name} #{c.last_name}" }.join(", ")
+
+      expected = "\"#{i.name}\" requested for #{child_formatting} is not currently available for request."
+
+      expect(response.request.flash[:error]).to eql expected
+    end
+
     it "submits the request" do
       partner.update!(status: :approved)