revert servicenow to use basic auth instead of oauth

Author: waleedlatif1

apps/docs/components/icons.tsx

@@ -3387,17 +3387,14 @@ export function SalesforceIcon(props: SVGProps<SVGSVGElement>) {
 
 export function ServiceNowIcon(props: SVGProps<SVGSVGElement>) {
   return (
-    <svg
-      {...props}
-      xmlns='http://www.w3.org/2000/svg'
-      viewBox='0 0 1570 1403'
-      width='48'
-      height='48'
-    >
+    <svg {...props} xmlns='http://www.w3.org/2000/svg' viewBox='0 0 71.1 63.6'>
       <path
-        fill='#62d84e'
         fillRule='evenodd'
-        d='M1228.4 138.9c129.2 88.9 228.9 214.3 286.3 360.2 57.5 145.8 70 305.5 36 458.5S1437.8 1250 1324 1357.9c-13.3 12.9-28.8 23.4-45.8 30.8-17 7.5-35.2 11.9-53.7 12.9-18.5 1.1-37.1-1.1-54.8-6.6-17.7-5.4-34.3-13.9-49.1-25.2-48.2-35.9-101.8-63.8-158.8-82.6-57.1-18.9-116.7-28.5-176.8-28.5s-119.8 9.6-176.8 28.5c-57 18.8-110.7 46.7-158.9 82.6-14.6 11.2-31 19.8-48.6 25.3s-36 7.8-54.4 6.8c-18.4-.9-36.5-5.1-53.4-12.4s-32.4-17.5-45.8-30.2C132.5 1251 53 1110.8 19 956.8s-20.9-314.6 37.6-461c58.5-146.5 159.6-272 290.3-360.3S631.8.1 789.6.5c156.8 1.3 309.6 49.6 438.8 138.4m-291.8 1014c48.2-19.2 92-48 128.7-84.6 36.7-36.7 65.5-80.4 84.7-128.6 19.2-48.1 28.4-99.7 27-151.5 0-103.9-41.3-203.5-114.8-277S889 396.4 785 396.4s-203.7 41.3-277.2 114.8S393 684.3 393 788.2c-1.4 51.8 7.8 103.4 27 151.5 19.2 48.2 48 91.9 84.7 128.6 36.7 36.6 80.5 65.4 128.6 84.6 48.2 19.2 99.8 28.4 151.7 27 51.8 1.4 103.4-7.8 151.6-27'
+        clipRule='evenodd'
+        fill='#62D84E'
+        d='M35.8,0C16.1,0,0,15.9,0,35.6c0,9.8,4,19.3,11.2,26c2.5,2.4,6.4,2.6,9.2,0.5c9-6.7,21.4-6.7,30.4,0
+       c2.8,2.1,6.7,1.9,9.2-0.5C74.3,48,74.9,25.4,61.3,11.1C54.7,4.1,45.4,0.1,35.8,0 M35.6,53.5C26,53.8,18,46.2,17.8,36.7
+       c0-0.3,0-0.6,0-0.9c0-9.8,8-17.8,17.8-17.8s17.8,8,17.8,17.8c0.3,9.6-7.3,17.5-16.8,17.8C36.2,53.5,35.9,53.5,35.6,53.5'
       />
     </svg>
   )

apps/docs/components/ui/icon-mapping.ts

@@ -120,117 +120,117 @@ import {
 type IconComponent = ComponentType<SVGProps<SVGSVGElement>>
 
 export const blockTypeToIconMap: Record<string, IconComponent> = {
-  calendly: CalendlyIcon,
-  mailchimp: MailchimpIcon,
-  postgresql: PostgresIcon,
-  twilio_voice: TwilioIcon,
-  elasticsearch: ElasticsearchIcon,
-  rds: RDSIcon,
-  translate: TranslateIcon,
-  dynamodb: DynamoDBIcon,
-  wordpress: WordpressIcon,
-  tavily: TavilyIcon,
+  zoom: ZoomIcon,
+  zep: ZepIcon,
   zendesk: ZendeskIcon,
   youtube: YouTubeIcon,
-  supabase: SupabaseIcon,
-  vision: EyeIcon,
-  zoom: ZoomIcon,
-  confluence: ConfluenceIcon,
-  arxiv: ArxivIcon,
-  webflow: WebflowIcon,
-  pinecone: PineconeIcon,
-  apollo: ApolloIcon,
-  servicenow: ServiceNowIcon,
+  x: xIcon,
+  wordpress: WordpressIcon,
+  wikipedia: WikipediaIcon,
   whatsapp: WhatsAppIcon,
+  webflow: WebflowIcon,
+  wealthbox: WealthboxIcon,
+  vision: EyeIcon,
+  video_generator: VideoIcon,
   typeform: TypeformIcon,
-  qdrant: QdrantIcon,
-  shopify: ShopifyIcon,
-  asana: AsanaIcon,
+  twilio_voice: TwilioIcon,
+  twilio_sms: TwilioIcon,
+  tts: TTSIcon,
+  trello: TrelloIcon,
+  translate: TranslateIcon,
+  thinking: BrainIcon,
+  telegram: TelegramIcon,
+  tavily: TavilyIcon,
+  supabase: SupabaseIcon,
+  stt: STTIcon,
+  stripe: StripeIcon,
+  stagehand: StagehandIcon,
+  ssh: SshIcon,
   sqs: SQSIcon,
-  apify: ApifyIcon,
-  memory: BrainIcon,
-  gitlab: GitLabIcon,
-  polymarket: PolymarketIcon,
+  spotify: SpotifyIcon,
+  smtp: SmtpIcon,
+  slack: SlackIcon,
+  shopify: ShopifyIcon,
+  sharepoint: MicrosoftSharepointIcon,
+  sftp: SftpIcon,
+  servicenow: ServiceNowIcon,
   serper: SerperIcon,
-  linear: LinearIcon,
-  exa: ExaAIIcon,
-  telegram: TelegramIcon,
+  sentry: SentryIcon,
+  sendgrid: SendgridIcon,
+  search: SearchIcon,
   salesforce: SalesforceIcon,
-  hubspot: HubspotIcon,
-  hunter: HunterIOIcon,
-  linkup: LinkupIcon,
-  mongodb: MongoDBIcon,
-  airtable: AirtableIcon,
-  discord: DiscordIcon,
-  ahrefs: AhrefsIcon,
-  neo4j: Neo4jIcon,
-  tts: TTSIcon,
-  jina: JinaAIIcon,
-  google_docs: GoogleDocsIcon,
-  perplexity: PerplexityIcon,
-  google_search: GoogleIcon,
-  x: xIcon,
-  kalshi: KalshiIcon,
-  google_calendar: GoogleCalendarIcon,
-  zep: ZepIcon,
+  s3: S3Icon,
+  resend: ResendIcon,
+  reddit: RedditIcon,
+  rds: RDSIcon,
+  qdrant: QdrantIcon,
   posthog: PosthogIcon,
-  grafana: GrafanaIcon,
-  google_slides: GoogleSlidesIcon,
-  microsoft_planner: MicrosoftPlannerIcon,
-  thinking: BrainIcon,
+  postgresql: PostgresIcon,
+  polymarket: PolymarketIcon,
   pipedrive: PipedriveIcon,
-  dropbox: DropboxIcon,
-  stagehand: StagehandIcon,
-  google_forms: GoogleFormsIcon,
-  file: DocumentIcon,
-  mistral_parse: MistralIcon,
-  gmail: GmailIcon,
-  openai: OpenAIIcon,
+  pinecone: PineconeIcon,
+  perplexity: PerplexityIcon,
+  parallel_ai: ParallelIcon,
   outlook: OutlookIcon,
-  incidentio: IncidentioIcon,
+  openai: OpenAIIcon,
   onedrive: MicrosoftOneDriveIcon,
-  resend: ResendIcon,
-  google_vault: GoogleVaultIcon,
-  sharepoint: MicrosoftSharepointIcon,
-  huggingface: HuggingFaceIcon,
-  sendgrid: SendgridIcon,
-  video_generator: VideoIcon,
-  smtp: SmtpIcon,
-  google_groups: GoogleGroupsIcon,
-  mailgun: MailgunIcon,
-  clay: ClayIcon,
-  jira: JiraIcon,
-  search: SearchIcon,
-  linkedin: LinkedInIcon,
-  wealthbox: WealthboxIcon,
   notion: NotionIcon,
-  elevenlabs: ElevenLabsIcon,
+  neo4j: Neo4jIcon,
+  mysql: MySQLIcon,
+  mongodb: MongoDBIcon,
+  mistral_parse: MistralIcon,
   microsoft_teams: MicrosoftTeamsIcon,
-  github: GithubIcon,
-  sftp: SftpIcon,
-  ssh: SshIcon,
-  google_drive: GoogleDriveIcon,
-  sentry: SentryIcon,
-  reddit: RedditIcon,
-  parallel_ai: ParallelIcon,
-  spotify: SpotifyIcon,
-  stripe: StripeIcon,
-  s3: S3Icon,
-  trello: TrelloIcon,
+  microsoft_planner: MicrosoftPlannerIcon,
+  microsoft_excel: MicrosoftExcelIcon,
+  memory: BrainIcon,
   mem0: Mem0Icon,
+  mailgun: MailgunIcon,
+  mailchimp: MailchimpIcon,
+  linkup: LinkupIcon,
+  linkedin: LinkedInIcon,
+  linear: LinearIcon,
   knowledge: PackageSearchIcon,
+  kalshi: KalshiIcon,
+  jira: JiraIcon,
+  jina: JinaAIIcon,
   intercom: IntercomIcon,
-  twilio_sms: TwilioIcon,
-  duckduckgo: DuckDuckGoIcon,
-  slack: SlackIcon,
-  datadog: DatadogIcon,
-  microsoft_excel: MicrosoftExcelIcon,
+  incidentio: IncidentioIcon,
   image_generator: ImageIcon,
+  hunter: HunterIOIcon,
+  huggingface: HuggingFaceIcon,
+  hubspot: HubspotIcon,
+  grafana: GrafanaIcon,
+  google_vault: GoogleVaultIcon,
+  google_slides: GoogleSlidesIcon,
   google_sheets: GoogleSheetsIcon,
-  wikipedia: WikipediaIcon,
-  cursor: CursorIcon,
+  google_groups: GoogleGroupsIcon,
+  google_forms: GoogleFormsIcon,
+  google_drive: GoogleDriveIcon,
+  google_docs: GoogleDocsIcon,
+  google_calendar: GoogleCalendarIcon,
+  google_search: GoogleIcon,
+  gmail: GmailIcon,
+  gitlab: GitLabIcon,
+  github: GithubIcon,
   firecrawl: FirecrawlIcon,
-  mysql: MySQLIcon,
+  file: DocumentIcon,
+  exa: ExaAIIcon,
+  elevenlabs: ElevenLabsIcon,
+  elasticsearch: ElasticsearchIcon,
+  dynamodb: DynamoDBIcon,
+  duckduckgo: DuckDuckGoIcon,
+  dropbox: DropboxIcon,
+  discord: DiscordIcon,
+  datadog: DatadogIcon,
+  cursor: CursorIcon,
+  confluence: ConfluenceIcon,
+  clay: ClayIcon,
+  calendly: CalendlyIcon,
   browser_use: BrowserUseIcon,
-  stt: STTIcon,
+  asana: AsanaIcon,
+  arxiv: ArxivIcon,
+  apollo: ApolloIcon,
+  apify: ApifyIcon,
+  airtable: AirtableIcon,
+  ahrefs: AhrefsIcon,
 }

apps/docs/content/docs/en/tools/servicenow.mdx

@@ -1,6 +1,6 @@
 ---
 title: ServiceNow
-description: Create, read, update, delete, and bulk import ServiceNow records
+description: Create, read, update, and delete ServiceNow records
 ---
 
 import { BlockInfoCard } from "@/components/ui/block-info-card"
@@ -10,9 +10,23 @@ import { BlockInfoCard } from "@/components/ui/block-info-card"
   color="#032D42"
 />
 
+{/* MANUAL-CONTENT-START:intro */}
+[ServiceNow](https://www.servicenow.com/) is a powerful cloud platform designed to streamline and automate IT service management (ITSM), workflows, and business processes across your organization. ServiceNow enables you to manage incidents, requests, tasks, users, and more using its extensive API.
+
+With ServiceNow, you can:
+
+- **Automate IT workflows**: Create, read, update, and delete records in any ServiceNow table, such as incidents, tasks, change requests, and users.
+- **Integrate systems**: Connect ServiceNow with your other tools and processes for seamless automation.
+- **Maintain a single source of truth**: Keep all your service and operations data organized and accessible.
+- **Drive operational efficiency**: Reduce manual work and improve service quality with customizable workflows and automation.
+
+In Sim, the ServiceNow integration enables your agents to interact directly with your ServiceNow instance as part of their workflows. Agents can create, read, update, or delete records in any ServiceNow table and leverage ticket or user data for sophisticated automation and decision-making. This integration bridges your workflow automation and IT operations, empowering your agents to manage service requests, incidents, users, and assets without manual intervention. By connecting Sim with ServiceNow, you can automate service management tasks, improve response times, and ensure consistent, secure access to your organization's vital service data.
+{/* MANUAL-CONTENT-END */}
+
+
 ## Usage Instructions
 
-Integrate ServiceNow into your workflow. Can create, read, update, and delete records in any ServiceNow table (incidents, tasks, users, etc.). Supports bulk import operations for data migration and ETL.
+Integrate ServiceNow into your workflow. Create, read, update, and delete records in any ServiceNow table including incidents, tasks, change requests, users, and more.
 
 
 
@@ -27,7 +41,8 @@ Create a new record in a ServiceNow table
 | Parameter | Type | Required | Description |
 | --------- | ---- | -------- | ----------- |
 | `instanceUrl` | string | Yes | ServiceNow instance URL \(e.g., https://instance.service-now.com\) |
-| `credential` | string | No | ServiceNow OAuth credential ID |
+| `username` | string | Yes | ServiceNow username |
+| `password` | string | Yes | ServiceNow password |
 | `tableName` | string | Yes | Table name \(e.g., incident, task, sys_user\) |
 | `fields` | json | Yes | Fields to set on the record \(JSON object\) |
 
@@ -46,8 +61,9 @@ Read records from a ServiceNow table
 
 | Parameter | Type | Required | Description |
 | --------- | ---- | -------- | ----------- |
-| `instanceUrl` | string | No | ServiceNow instance URL \(auto-detected from OAuth if not provided\) |
-| `credential` | string | No | ServiceNow OAuth credential ID |
+| `instanceUrl` | string | Yes | ServiceNow instance URL \(e.g., https://instance.service-now.com\) |
+| `username` | string | Yes | ServiceNow username |
+| `password` | string | Yes | ServiceNow password |
 | `tableName` | string | Yes | Table name |
 | `sysId` | string | No | Specific record sys_id |
 | `number` | string | No | Record number \(e.g., INC0010001\) |
@@ -70,8 +86,9 @@ Update an existing record in a ServiceNow table
 
 | Parameter | Type | Required | Description |
 | --------- | ---- | -------- | ----------- |
-| `instanceUrl` | string | No | ServiceNow instance URL \(auto-detected from OAuth if not provided\) |
-| `credential` | string | No | ServiceNow OAuth credential ID |
+| `instanceUrl` | string | Yes | ServiceNow instance URL \(e.g., https://instance.service-now.com\) |
+| `username` | string | Yes | ServiceNow username |
+| `password` | string | Yes | ServiceNow password |
 | `tableName` | string | Yes | Table name |
 | `sysId` | string | Yes | Record sys_id to update |
 | `fields` | json | Yes | Fields to update \(JSON object\) |
@@ -91,8 +108,9 @@ Delete a record from a ServiceNow table
 
 | Parameter | Type | Required | Description |
 | --------- | ---- | -------- | ----------- |
-| `instanceUrl` | string | No | ServiceNow instance URL \(auto-detected from OAuth if not provided\) |
-| `credential` | string | No | ServiceNow OAuth credential ID |
+| `instanceUrl` | string | Yes | ServiceNow instance URL \(e.g., https://instance.service-now.com\) |
+| `username` | string | Yes | ServiceNow username |
+| `password` | string | Yes | ServiceNow password |
 | `tableName` | string | Yes | Table name |
 | `sysId` | string | Yes | Record sys_id to delete |
 

apps/sim/app/(landing)/components/footer/consts.ts

@@ -70,6 +70,7 @@ export const FOOTER_TOOLS = [
   'Salesforce',
   'SendGrid',
   'Serper',
+  'ServiceNow',
   'SharePoint',
   'Slack',
   'Smtp',

apps/sim/app/(landing)/landing.tsx

@@ -2,7 +2,6 @@ import { Suspense } from 'react'
 import dynamic from 'next/dynamic'
 import { Background, Footer, Nav, StructuredData } from '@/app/(landing)/components'
 
-// Lazy load heavy components for better initial load performance
 const Hero = dynamic(() => import('@/app/(landing)/components/hero/hero'), {
   loading: () => <div className='h-[600px] animate-pulse bg-gray-50' />,
 })

apps/sim/app/api/auth/oauth/utils.ts

@@ -132,14 +132,7 @@ export async function getOAuthToken(userId: string, providerId: string): Promise
 
     try {
       // Use the existing refreshOAuthToken function
-      // For ServiceNow, pass the instance URL (stored in idToken) for the token endpoint
-      const instanceUrl =
-        providerId === 'servicenow' ? (credential.idToken ?? undefined) : undefined
-      const refreshResult = await refreshOAuthToken(
-        providerId,
-        credential.refreshToken!,
-        instanceUrl
-      )
+      const refreshResult = await refreshOAuthToken(providerId, credential.refreshToken!)
 
       if (!refreshResult) {
         logger.error(`Failed to refresh token for user ${userId}, provider ${providerId}`, {
@@ -222,13 +215,9 @@ export async function refreshAccessTokenIfNeeded(
   if (shouldRefresh) {
     logger.info(`[${requestId}] Token expired, attempting to refresh for credential`)
     try {
-      // For ServiceNow, pass the instance URL (stored in idToken) for the token endpoint
-      const instanceUrl =
-        credential.providerId === 'servicenow' ? (credential.idToken ?? undefined) : undefined
       const refreshedToken = await refreshOAuthToken(
         credential.providerId,
-        credential.refreshToken!,
-        instanceUrl
+        credential.refreshToken!
       )
 
       if (!refreshedToken) {
@@ -300,14 +289,7 @@ export async function refreshTokenIfNeeded(
   }
 
   try {
-    // For ServiceNow, pass the instance URL (stored in idToken) for the token endpoint
-    const instanceUrl =
-      credential.providerId === 'servicenow' ? (credential.idToken ?? undefined) : undefined
-    const refreshResult = await refreshOAuthToken(
-      credential.providerId,
-      credential.refreshToken!,
-      instanceUrl
-    )
+    const refreshResult = await refreshOAuthToken(credential.providerId, credential.refreshToken!)
 
     if (!refreshResult) {
       logger.error(`[${requestId}] Failed to refresh token for credential`)