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@@ -103,7 +103,7 @@ time with all the relevant data of the specific entry. The meaning of the fields
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-**Language**
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You can select the language of your FAQ. By default, the selected language saved in the configuration will be chosen.
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You can create entries in multiple languages like this: Write an article in English (or any other language) and save
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it. Now choose _Edit FAQs_ and edit your English FAQ record. Change the question, answer and keywords and change
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it. Now choose _Edit FAQs_ and edit your English FAQ record. Change the question, answer, and keywords and change
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language to, let's say Brazilian Portuguese. _Save_ the FAQ record. Now you can, when you click _edit records_, see
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both FAQs in your list, having the same id, yet different languages.
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@@ -114,7 +114,7 @@ time with all the relevant data of the specific entry. The meaning of the fields
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-**Keywords**
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Keywords are relevant for searching through the database. In case you didn't include a specific word in the FAQ
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itself, but it is closely related to the content you may wish to include it as a keyword, so the FAQ will come up as
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itself, but it is closely related to the content, you may wish to include it as a keyword, so the FAQ will come up as
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a search result. It is also possible to use non-related keywords so that a wrongly entered search will also lead to
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the right results.
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@@ -128,7 +128,7 @@ time with all the relevant data of the specific entry. The meaning of the fields
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It is possible to specify the author's email for your FAQ, but the email address won't be shown in the frontend.
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-**Solution ID**
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Every FAQ generates automatically a so-called solution ID. All records can be accessed directly by putting this ID
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Every FAQ automatically generates a so-called solution ID. All records can be accessed directly by putting this ID
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into the search box.
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-**Active?**
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deleted.
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phpMyFAQ lets visitors contribute to the FAQ by asking questions. Every visitor is able to view these open questions in
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the public area, and may give an answer. If you wish to get rid of open questions, you can do so using this section.
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the public area and may give an answer. If you wish to get rid of open questions, you can do so using this section.
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Alternatively, you can take over a question and answer it yourself and hereby add it to the FAQ.
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### 5.2.3 Sticky FAQs
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Below every FAQ, a visitor has the chance to rate the overall quality of a FAQ by giving ratings from one to five
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(whereas 1 is the worst, 5 the best rating).
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In the statistics, the average rating and number of votes becomes visible for every rated FAQ.
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To give you a quick overview, FAQs with an average rating of two or worse are displayed in red, an average
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In the statistics, the average rating and number of votes become visible for every rated FAQ.
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To give you a quick overview, FAQs with an average rating of two or worse are displayed in red; an average
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above 4 results in a green number.
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### 5.3.2 View sessions
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### 5.4.3 Batch upload via phpMyAdmin
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> [!NOTE]
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> You should have a table ready with the data you want to import. The titles of your new FAQ's in one column, the HTML-formatted content in the next and the keywords in a third column.
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> You should have a table ready with the data you want to import. The titles of your new FAQ's in one column, the HTML-formatted content in the next, and the keywords in a third column.
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>
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> You should have access to phpMyAdmin via your web host.
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>
@@ -309,7 +309,7 @@ Save all 5 CSV-Files in a separate folder on your computer. Then you can close p
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#### 5.4.3.2 Edit the tables
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Open the first CSV file _faqdata.csv_ with the spreadsheet program of your choice.
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(You can use LibreOffice, OpenOffice or Excel, for example.)
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(You can use LibreOffice, OpenOffice, or Excel, for example.)
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Look at the table BEFORE you make any changes.
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Pay attention to the column headings and the contents of the individual fields.
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DO NOT change the column headings.
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Select the correct table on the left.
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Click on Import at the top.
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Select the correct one of our 4 CSV tables out of your folder.
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For Skip number of queries, select 1 so that our column headings are not created as a post.
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To Skip the number of queries, select 1 so that our column headings are not created as a post.
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The format must be CSV.
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Check also **update data when duplicate keys found on import**.
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Check also **update data when duplicate keys are found on import**.
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Otherwise, changes to existing entries won't be saved.
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Else everything should be fine.
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Now click on Import.
@@ -389,7 +389,7 @@ regular backups of your FAQ.
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-**backup data**
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A backup of all **data** will include all entries, users, comments, etc.
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-**backup logs**
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The sessions of visits and the admin log will be saved (i.e. all **log** files). This information is not necessary
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The sessions of visits and the admin log will be saved (i.e., all **log** files). This information is not necessary
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for running phpMyFAQ, they serve only statistical purposes.
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During the backup process, phpMyFAQ generates a hash on the whole backup file and stores this information. The hashes
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### 5.6.3 Stop Words configuration
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We need stop words for the smart answering feature and the related answers. If a user is adding a new question to your
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FAQ the words will be checked against all FAQs in your database but without the stop words. Stop words are words with a
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FAQ, the words will be checked against all FAQs in your database but without the stop words. Stop words are words with a
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