intercom · jasonpraful · Oct 27, 2025 · Oct 25, 2025 · Oct 27, 2025
diff --git a/README.md b/README.md
@@ -408,13 +408,20 @@ func application(_ application: UIApplication, didFinishLaunchingWithOptions lau
 
 #### iOS: Permissions
 
-Add this permission to your `Info.plist`
+Add these permissions to your `Info.plist`:
 
 ```xml
+<!-- Optional: Camera access for taking photos in conversations -->
 <key>NSCameraUsageDescription</key>
 <string>Access your camera to take photos within a conversation</string>
+
+<!-- Optional: Microphone access for voice message transcription (v9.3.0+) -->
+<key>NSMicrophoneUsageDescription</key>
+<string>Access your microphone to transcribe voice messages in conversations</string>
 ```
 
+**Note:** These permissions are only requested when the user attempts to use the respective feature. You can customize the description strings to match your app's use case.
+
 #### iOS: Push Notifications
 
 > **Note**: You should request user permission to display push notifications.
@@ -593,6 +600,27 @@ const apiKey = Platform.select({
 await Intercom.initialize(apiKey, 'abc123');
 ```
 
+#### Expo: iOS Permissions
+
+To enable camera and microphone features in your Expo app, add the following to your `app.json` or `app.config.js`:
+
+```json
+{
+  "expo": {
+    "ios": {
+      "infoPlist": {
+        "NSCameraUsageDescription": "Access your camera to take photos within a conversation",
+        "NSMicrophoneUsageDescription": "Access your microphone to transcribe voice messages in conversations"
+      }
+    }
+  }
+}
+```
+
+**Note:** These permissions are required for iOS SDK 19.3.0+. The microphone permission enables voice message transcription. You can customize the description strings to match your app's use case.
+
+After adding these permissions, run `npx expo prebuild` to regenerate the native iOS project with the updated Info.plist.
+
 #### Expo: Push notifications
 
 Add the following configurations into your `app.json` or `app.config.js`:

diff --git a/android/build.gradle b/android/build.gradle
@@ -84,6 +84,6 @@ dependencies {
   //noinspection GradleDynamicVersion
   implementation "com.facebook.react:react-native:+"  // From node_modules
   implementation "com.google.firebase:firebase-messaging:24.1.2"
-  implementation 'io.intercom.android:intercom-sdk:17.2.0'
-  implementation 'io.intercom.android:intercom-sdk-ui:17.2.0'
+  implementation 'io.intercom.android:intercom-sdk:17.3.0'
+  implementation 'io.intercom.android:intercom-sdk-ui:17.3.0'
 }
diff --git a/examples/example/ios/IntercomReactNativeExample/Info.plist b/examples/example/ios/IntercomReactNativeExample/Info.plist
@@ -56,6 +56,10 @@
 	<string></string>
 	<key>NSPhotoLibraryUsageDescription</key>
 	<string>Send photos to support center</string>
+	<key>NSCameraUsageDescription</key>
+	<string>Access your camera to take photos within a conversation</string>
+	<key>NSMicrophoneUsageDescription</key>
+	<string>Access your microphone to transcribe voice messages in conversations</string>
 	<key>UIBackgroundModes</key>
 	<array>
 		<string>remote-notification</string>

diff --git a/examples/example/ios/Podfile.lock b/examples/example/ios/Podfile.lock
@@ -4,11 +4,11 @@ PODS:
   - FBLazyVector (0.74.0)
   - fmt (9.1.0)
   - glog (0.3.5)
-  - Intercom (19.2.0)
-  - intercom-react-native (9.1.0):
+  - Intercom (19.3.0)
+  - intercom-react-native (9.3.0):
     - DoubleConversion
     - glog
-    - Intercom (~> 19.2.0)
+    - Intercom (~> 19.3.0)
     - RCT-Folly (= 2024.01.01.00)
     - RCTRequired
     - RCTTypeSafety
@@ -1332,8 +1332,8 @@ SPEC CHECKSUMS:
   FBLazyVector: 026c8f4ae67b06e088ae01baa2271ef8a26c0e8c
   fmt: 4c2741a687cc09f0634a2e2c72a838b99f1ff120
   glog: c5d68082e772fa1c511173d6b30a9de2c05a69a2
-  Intercom: d4a1fdca46f6ddc48898d17581ae43c74147778c
-  intercom-react-native: 685d1ad99d577decc539cf672e0932e90aa5a459
+  Intercom: b76ea04e249eabbf7af17b3c5c909c2edd3f2b48
+  intercom-react-native: 775bbfce1f4610195263faba53a93f7a5ba0605e
   RCT-Folly: 045d6ecaa59d826c5736dfba0b2f4083ff8d79df
   RCTDeprecation: 3ca8b6c36bfb302e1895b72cfe7db0de0c92cd47
   RCTRequired: 9fc183af555fd0c89a366c34c1ae70b7e03b1dc5

diff --git a/examples/expo-example/app.json b/examples/expo-example/app.json
@@ -13,6 +13,10 @@
       "bundleIdentifier": "com.example.intercomreactnative", // Change this to your app's bundle identifier
       "entitlements": {
         "aps-environment": "production" // Change this to your app's environment
+      },
+      "infoPlist": {
+        "NSCameraUsageDescription": "Access your camera to take photos within a conversation",
+        "NSMicrophoneUsageDescription": "Access your microphone to transcribe voice messages in conversations"
       }
     },
     "android": {

diff --git a/examples/with-notifications/ios/Podfile.lock b/examples/with-notifications/ios/Podfile.lock
@@ -8,15 +8,15 @@ PODS:
   - hermes-engine (0.81.1):
     - hermes-engine/Pre-built (= 0.81.1)
   - hermes-engine/Pre-built (0.81.1)
-  - Intercom (19.2.0)
-  - intercom-react-native (9.1.0):
+  - Intercom (19.3.0)
+  - intercom-react-native (9.3.0):
     - boost
     - DoubleConversion
     - fast_float
     - fmt
     - glog
     - hermes-engine
-    - Intercom (~> 19.2.0)
+    - Intercom (~> 19.3.0)
     - RCT-Folly
     - RCT-Folly/Fabric
     - RCTRequired
@@ -2773,8 +2773,8 @@ SPEC CHECKSUMS:
   fmt: a40bb5bd0294ea969aaaba240a927bd33d878cdd
   glog: 5683914934d5b6e4240e497e0f4a3b42d1854183
   hermes-engine: 4f8246b1f6d79f625e0d99472d1f3a71da4d28ca
-  Intercom: d4a1fdca46f6ddc48898d17581ae43c74147778c
-  intercom-react-native: 6ef19ffafff73b15b9f9897f7aae0faa503333a9
+  Intercom: b76ea04e249eabbf7af17b3c5c909c2edd3f2b48
+  intercom-react-native: 0e83fae46fae3833274fd9c1f014016771f06ba0
   MMKV: 7b5df6a8bf785c6705cc490c541b9d8a957c4a64
   MMKVCore: 3f40b896e9ab522452df9df3ce983471aa2449ba
   RCT-Folly: 59ec0ac1f2f39672a0c6e6cecdd39383b764646f

diff --git a/examples/with-notifications/ios/withnotification/Info.plist b/examples/with-notifications/ios/withnotification/Info.plist
@@ -33,6 +33,12 @@
 	</dict>
 	<key>NSLocationWhenInUseUsageDescription</key>
 	<string></string>
+	<key>NSPhotoLibraryUsageDescription</key>
+	<string>Send photos to support center</string>
+	<key>NSCameraUsageDescription</key>
+	<string>Access your camera to take photos within a conversation</string>
+	<key>NSMicrophoneUsageDescription</key>
+	<string>Access your microphone to transcribe voice messages in conversations</string>
 	<key>RCTNewArchEnabled</key>
 	<true/>
 	<key>UILaunchStoryboardName</key>

diff --git a/intercom-react-native.podspec b/intercom-react-native.podspec
@@ -19,7 +19,7 @@ Pod::Spec.new do |s|
 
   s.pod_target_xcconfig = { "DEFINES_MODULE" => "YES" }
 
-  s.dependency "Intercom", '~> 19.2.1'
+  s.dependency "Intercom", '~> 19.3.0'
 
   is_new_arch_enabled = ENV["RCT_NEW_ARCH_ENABLED"] == "1"
   folly_compiler_flags = '-DFOLLY_NO_CONFIG -DFOLLY_MOBILE=1 -DFOLLY_USE_LIBCPP=1 -Wno-comma -Wno-shorten-64-to-32'

diff --git a/package.json b/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@intercom/intercom-react-native",
-  "version": "9.2.0",
+  "version": "9.3.0",
   "description": "React Native wrapper to bridge our iOS and Android SDK",
   "source": "./src/index.tsx",
   "main": "./lib/commonjs/index.js",